Frequently Asked Questions
Find answers to the most common questions about our luxury travel services, booking process, and policies.
What services does Aagam Holidays offer?
Aagam Holidays provides personalized travel packages, hotel bookings, transportation, guided tours, travel insurance, and complete trip planning services to various destinations worldwide. We specialize in creating luxury, bespoke travel experiences tailored to your preferences and budget.
How can I book a tour package with Aagam Holidays?
You can book a tour package by browsing our website, selecting your preferred package, and clicking 'Book Now' or 'Contact Us'. You can also directly contact our sales team at info@aagamholidays.com or call us at +91 97244 44701. Our team will guide you through the entire booking process and help you choose the best package for your needs.
What is your cancellation policy?
We strive to be flexible with our cancellation policy. Most bookings can be cancelled or rescheduled up to 30 days before travel with minimal charges, but specific terms vary by package and destination. Detailed cancellation terms will be provided during the booking process. For urgent changes, please contact our support team immediately.
Do you offer group discounts?
Yes, we offer special discounts for group bookings of 6 or more people. Group rates can provide significant savings on accommodation, transportation, and tour costs. Contact us with your group details including number of travelers, preferred destinations, and travel dates, and we will provide you with a customized quote with group pricing.
Are your tour packages customizable?
Absolutely! We specialize in creating personalized travel packages. Every aspect can be customized including destinations, accommodations, activities, duration, and budget. Let us know your preferences, special interests, dietary requirements, and travel style, and we will tailor a package to suit your exact needs.
What destinations do you cover?
We cover a wide range of domestic and international destinations including popular Indian destinations like Kashmir, Kerala, Rajasthan, Goa, and international destinations like Thailand, Bali, Dubai, Singapore, Europe, and many more. We can arrange travel to virtually any destination worldwide - just let us know where you'd like to go!
How can I contact customer support?
You can reach our customer support team via email at info@aagamholidays.com, by phone at +91 97244 44701, or through WhatsApp. Our support hours are Monday to Saturday, 9 AM to 7 PM IST. We are here to assist you with any inquiries, booking questions, or travel emergencies.
Do you provide travel insurance?
Yes, we offer comprehensive travel insurance as an add-on service to all our packages. Our travel insurance covers medical emergencies, trip cancellations, lost baggage, flight delays, and other travel-related risks. Please inquire during the booking process for detailed coverage options and pricing.
What payment methods do you accept?
We accept various payment methods including major credit/debit cards (Visa, MasterCard), bank transfers (NEFT/RTGS), UPI payments, and cash. For international bookings, we also accept PayPal and international wire transfers. Flexible payment plans are available for larger bookings.
Do you assist with visa applications?
Yes, we provide visa assistance and guidance for international travel. Our team can help you understand visa requirements, documentation needed, and application processes. While we don't directly process visas, we work with trusted visa consultants to ensure smooth processing for your travel destinations.
What is included in your tour packages?
Our tour packages typically include accommodations, transportation, guided tours, entrance fees to attractions, some meals, and 24/7 support. Specific inclusions vary by package and destination. International packages may also include flights. Detailed inclusions and exclusions are clearly listed for each package.
How far in advance should I book my trip?
We recommend booking at least 30-45 days in advance for domestic trips and 60-90 days for international travel. This ensures better availability, pricing, and time for visa processing if required. However, we can also arrange last-minute bookings subject to availability.